Outsourcing, partnering, buying in services; whatever you call it it basically boils down to getting something from another company to benefit yours. If youre a small company, does it make sense for you to hire an IT department (or person) if your business isnt directly related to IT? Especially if youre in a major city: There are a myriad of companies offering IT support in London for example. Of course your IT support partner needn’t be based in London even if you are. The could be on the other side of the globe. It all depends on what you want them to offer you and how they can deliver it.
Outsourcing isnt about doing things on the cheap. If you just go looking for external IT support because you want to do it cheaper theres a big chance that youre going to end up paying a lot more in the end: Either directly in cash or indirectly through time managing the relationship. So what are the benefits of buying IT support in London from an external company rather than running it in house? If you’re a small company its unlikely that youll want to spend money hiring someone full time when often there isnt that much work for them to do. Making sure things are secure, updated and running well is of course a full time task but with modern tools these things can be automated and one person can manage a great deal of devices. Is having one person looking after your 5-10 computers a good use of your money?
Another common scenario is someone in the office is the IT guy. You may strike it lucky and theyll be amazing and be able to do their ‘real’ job and not ask for more money. But that’s a lot of ifs. Is the IT guy really up to speed on what are the latest security threats? What hardware is going to be most suitable, what developments are around the corner that you could take advantage of. IT support companies in London are specialised and spend all day every day focusing on just these type of issues. Would you get your office cleaner to manage your finances system just because they have a flashy phone?
When youre looking for IT support companies in London, or whereever you happen to be located youre looking for someone to support your company and provide a professional level of service. As more and more IT tasks become a commodity it makes sense to buy them in from someone that specialises in them and can offer you pricing based on scale. It would be ridiculous for you to set up and hire a team to run a mobile network just for your company. Instead you buy a contact from a network provider and let them handle the strain while you get on with the stuff youre meant to be doing to make your business a success.
